Refund Policy

No Refunds

All purchases made through Tivo are final and non-refundable. This applies to all subscription plans, including partial billing periods and unused message generations.

By subscribing to any paid plan, you acknowledge and agree that no refunds will be issued under any circumstances, including but not limited to:

• Unused message generations within a billing period.
• Partial months remaining after cancellation.
• Dissatisfaction with AI-generated content quality.
• Failure to cancel before a renewal date.
• Downgrading to a lower-tier plan.

Cancellation

You may cancel your subscription at any time. When you cancel:

• Your subscription remains active until the end of your current billing period.
• You will not be charged again after the current period ends.
• No refund is issued for the remaining time in the current billing period.

To cancel, use your account settings or contact us at [email protected].

Billing Disputes

If you believe you have been billed in error, contact us at [email protected] within 14 days of the charge. We will review your case and, if a billing error is confirmed, issue a correction.

Filing a chargeback or payment dispute with your bank or card issuer without first contacting us may result in the immediate suspension of your account.

Exceptions

We may, at our sole discretion, consider exceptions on a case-by-case basis. Any exception granted does not create an obligation to grant similar exceptions in the future.

Contact

For billing questions or cancellation assistance: